Our Customers' Reviews
I have been extremely satisfied every time.
— Cornell H., Steger, IL
I am so glad that Discount Tire referred me to Tuffy Auto. Karl and Steve were so kind and very knowledgeable about my car. I really appreciated their kindness and great repair work. I would recommend Tuffy Auto to anybody. Thanks so much again Karl and Steve.
— Helen S., Park Forest, IL
I have been going to the orland location for my last 2 oil changes. Never was told of any of the issues with my car. I am very happy I came to this location. They checked out my car and gave me a lot of info on things that I should do to help my car. Even though I live down the street from the orland location I will know becoming to the frankfort location only
— Joe D., Orland Park, IL
My friend recommended Tuffys and I am also Recommending Tuffys. They were efficient and reasonable.....they explained about the parts and why it was necessary to replace them. ....I wil Return when I need and oil change because they Have qualified technicians...
— Joan T., Mokena , IL
I replaced struts on my 4runner. Called multiple shops to inquire about just changing the springs to new struts due to it can be dangerous changing them with a rent a tool from an auto parts store. Some national chains wouldn't do it or wanted an arm and a leg. Service at Tuffy was very good and at very reasonable price. Definitely would recommend the Frankfort, IL location.
— Daniel S., New Lenox, IL
Knowledgeable, Friendly, Responsive and now the only place I will bring our vehicles! These guys are the best! They took the time to explain to me exactly what was going on and why! Even the mechanics were friendly! We left there not feeling like we were going to get ripped off and didn't! Thank you Tuffy!
— Michael G., Frankfort, IL
I highly recommend Tuffy's of Frankfort...They came recommended to me by someone in the automotive business...The quality of their work is TOP NOTCH & never disappointed me...Their service rates at least 10 stars...They made me feel right at home while maintaining the integrity of their work...So far I have had a full analysis of my electrical sys, an oil change, a new battery & had my car tuned up...I would never go anywhere else...All the employees are friendly & very knowledgeable of all things automotive...10 stars in my book...I will be recommending them to all my friends...
— Mauryeen J., Frankfort, IL
So happy I went there for service. The Manager was so nice he took the time to explain what my car needed. Great Place I will definitely be back!
— Donna B., Mokena, IL
I stopped in there today for a quick repair, and they were able to accommodate immediately. They solved the issue and identified a few other things that were very minor and took care of them as well. never felt pressured they were more than accommodating. I walked away with no bill it felt great about the experience. excited to bring my car back there again when needed.
— Dave L., Frankfort , IL
I brought my 2007 Taurus to Tuffy because it failed the emissions test. After paying a substantial bill for repairs, the check engine light came back on. Greg, Brian, Nicky & Zach took care of me right away and did additional work without charging me. I greatly appreciated all their hard work on the vehicle. They were extremely kind to me and even shared some of their pizza! I would highly recommend this shop!
— Karen L., Moran, IL
Great place to go for quality auto service. New management is top notch. Profesdional workmanship at a good price. Highly recommended.
— Peter S., Frankfort, IL
Under new Management! If you haven't had a chance to visit this shop or you had a bad experience in the past, please give the folks at Tuffy Frankfort a shot. Greg and Brian are the real deal and fixed all my problems perfectly and for a fair price. The customer service was the best!
— Mark C., Tinley Park, IL
After not being recommended to them from Discount Tires I took a chance after hearing of a management change. Mike was absolutely incredible to work with. Accomodated every issue I had with scheduling. Found the least expensive parts he could. The crew working with him, just as great. Kept me informed pretty much the whole process. Never once came out and said we have a problem leading to more expensive repairs. Did one fantastic job on my truck and got me safely back on the road. Will I return? Yes.
— Bob R., Matteson, IL
I was working in the Chicago area and was having battery problems. I was worried about driving home to Milwaukee and one of my co-workers recommend that I call Tuffy. I can not praise them enough on how professional and timely they were. They were able to get me a new battery and also checked my tire pressure before I headed home. Chris was very sympathetic and worked hard to get me out the door safely and quickly. Thank you Tuffy!
— Laura M., Grafton, WI
Love the shop and the service.
— Kevin J., Chicago, IL